Emergency Info
June 12th, 2008 by TEEmergency calls
In the event of fire, medical emergency or other event requiring immediate help and assistance call: 119. English language operators are on duty 24-hours-a-day.
To report crimes, accidents and seek police help call; 110. English language operators are on duty 24-hours-a-day.
Medical treatment
For advice on medical institutions and hospitals operating in foreign languages, call Health/Medical Information Centre Himawari on 03-5285-8181 from 0900-2000 daily, in Chinese, English, Korean, Spanish and Thai.
It is always advisable to keep the latest issue of local (Koho – PR) newspapers as they list clinics and hospitals working 24-hours on rotation in the local area. If in Japanese, ask a friend or member of the city office to help translate.
Earthquake Response / Evacuation
Earthquakes are a part of life in Japan which can be prepared for, but never avoided. The city of Tokyo’s 23 Wards have prepared 198 evacuation areas to which those affected by any large tremor should head once safe to do so. Maps of evacuation areas and booklets in multiple languages can usually be obtained from Foreign Resident Information Counters at city offices or at larger tourist information offices. For those resident, or planning to stay outside the central 23 Wards, local government offices will also provide the same information in staying safe during and after any quakes.
If staying in hotels or using public transport at the time an earthquake strikes, follow the instructions and guidance of staff – they will be trained to help in such an event.











